ITALY
Standard shipping
Delivery in 2-6 business days
EUR 5.00
Free delivery for orders over EUR 50

EUROPEAN UNION
International Express
Delivery in 2-6 business days
EUR 15.00

UNITED STATES
Standard shipping
Delivery in 5-10 business days
USD 45.00

AUSTRALIA
Standard shipping
Delivery in 5-10 business days
USD 60.00

How can I track my order?
Once your package is ready, it will be shipped and you will receive a confirmation email with a tracking link.
Please remember to check this link to follow your order’s journey and to verify any issues the courier may have in locating your address.
You can also check the status of your shipment at any time in the My Orders section after logging into your account.
The tracking link is included in the order confirmation email.

What is the delivery time for my online order?
All orders are processed the next business day.
For all orders placed during the weekend (Saturday and Sunday) or on public holidays, the shipment will be processed on the next business day.
Please note that during special events (Sales, Black Friday, Cyber Monday, etc.), order processing may experience slight delays, despite our continuous efforts to meet the scheduled timelines.

I entered the wrong shipping address, how can I change it?
Currently, our system does not support address modifications.
We suggest contacting our Customer Service, providing your order number and the correct address.
We will inform the courier directly to request delivery to the new address you provide.

Who delivers my order?
For shipments within Italy, GLS will handle your delivery.
In your shipping confirmation email, you will find a link to track your package.
For the rest of Europe, deliveries may be handled by FedEx.
You will also find all the tracking details in the shipping confirmation email.